Privacy Policy

Last updated: December 2024

1. Information We Collect

Swiss Heritage Group collects information you provide directly to us, such as when you create or modify your account, request customer support, or communicate with us. This information may include:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Payment and billing information
  • Communications with our support team
  • Usage data and analytics from our AI services

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Develop new products and services
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal requirements
  • To protect the rights and safety of our users
  • In connection with a merger or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data protection
  • Compliance with international security standards

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

7. International Data Transfers

As a Swiss company, we adhere to strict Swiss data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection regulations.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Swiss Heritage Group

Email: privacy@swissheritagegroup.com

Address: Bahnhofstrasse 45, 8001 Zurich, Switzerland

Phone: +41 44 123 4567